Yesterday, we experienced an outage that caused the bot to freeze and stop responding. The root cause was identified and resolved…
🤖 🤖🤖🤖🤖🤖🤖 Yesterday, we experienced an outage that caused the bot to freeze and stop responding. The root cause was identified and resolved immediately once our developers were alerted. The bot is now fully operational. During the outage, users may have experienced outdated data, unresponsive behavior, and delayed transaction confirmations. The outage occurred across the following periods (UTC): 16:08, 16:46, 17:56, 18:04, 18:30, 21:04, and 22:51. As these incidents fell during late-night hours in Vietnam time, our team was unable to respond as quickly as we would have liked. The issues were…
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