Ledger says the investigation is still trying to determine who tampered with the devices and where in the distribution chain it happened. The Ledger Donjon will examine devices it receives, and Support will advise users who contact its official channel (Ledger’s Oct. 13 update).

ledger support

Ledger says the investigation is still trying to determine who tampered with the devices and where in the distribution chain it happened. The Ledger Donjon will examine devices it receives, and Support will advise users who contact its official channel (Ledger’s Oct. 13 update).

Ledger says confirmed incidents remain confined to Southeast Asia. It has not verified a drain linked to a device bought elsewhere. It asked resellers and distributors in Indonesia, Singapore, Thailand, the Philippines, Vietnam, Malaysia, and Hong Kong to suspend sales and remove devices from shelves while the investigation continues. Ledger also says it has no indication its infrastructure, systems, services, or direct sales channel were compromised.

The update does not identify who tampered with the devices or where in the distribution chain it happened.

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