Ledger is investigating reports of fund losses tied to CryptoBilis, a Southeast Asian reseller, and recommends specific precautions for its recent customers. The cause and scale of the losses have not been established in the available sources. Ledger Support’s statement

Ledger is investigating reports of fund losses tied to CryptoBilis, a Southeast Asian reseller, and recommends specific precautions for its recent customers. The cause and scale of the losses have not been established in the available sources. Ledger Support’s statement

What Ledger said

On 9 October 2026, Ledger said it had asked CryptoBilis to pause all Ledger device sales and shipments while the investigation continues. Reports circulating online cite losses exceeding $86 million, but that figure is not established by Ledger’s statement or the other available reports.

What buyers should do

If you bought from CryptoBilis in the last 90 days and have not set up the device, do not start setup. If you already set it up, Ledger says to consider moving assets to a new Ledger signer with a new seed. For questions, contact Ledger Support.

Ledger’s statement · Official support